FAQ
✺ Frequently asked questions ✺
-
Locate any NOMAD charging station
At the charging station, TAP OR SWIPE your card or phone (e-wallet) at the point of sale (POS).
A portable charger will dispense and you are ready to charge any mobile device!
-
You can either return it back to the same station you rented from or use the LOCATION MAP to return your charger to any other NOMAD station with an empty slot.
Simply insert the charger back into the station with the logo facing upwards and the arrow facing towards the station.
Ensure the charging cords are property stowed before returning.
-
NO! All of our stations are equipped with a built-in point of sale (POS) module that allows you to tap your card or e-wallet and within seconds of processing, a NOMAD charger will dispense for you to use.
You can also scan the QR code on the digital screen (when available) to process and obtain our charger.
-
Our chargers are equipped with the follow safety features:
Ternary lithium battery & ATL
Overload and overvoltage protection
Battery capacity monitoring
Intelligent monitor of temperature
ABS fireproof case material
-
NOMAD charges in 30 minute intervals. See details during your payment processing or at the individual station for rates. The first 5 minutes of any charge are free.
The $30 deposit is to cover the cost of any rental charges you incur and also ensures so that you safely return the charger within 72 hours. If you are unable the return the charger within 72 hours, the full deposit will be charged and you will then own the charger.
NOMAD chargers can be self-charged with your own USB-C cable and charging head.
Running low on answers?